Indian Government Has Introduced the Chakshu Portal to Combat Fraudulents Communications
Safeguard yourself from fraudulent calls, messages & more with the Chakshu portal. Report suspicious communications easily & contribute to a safer digital space
The Department of Telecommunications has rolled out the Chakshu portal as part of its Sanchar Sathi initiative, aiming to empower Indians in reporting suspected fraudulent communications. Union IT and Communication Minister Ashwini Vaishnaw lauds its user-friendly interface, enabling swift reporting of suspicious calls, SMS, or WhatsApp messages.
Getting Acquainted with the Chakshu Portal
The Chakshu portal, initiated by the Department of Telecommunications (DoT), targets suspected fraud communications like fake customer care helplines and impersonation scams. It acts as a reporting platform, aiding in the detection and prevention of cyber frauds nationwide. Additionally, the Digital Intelligence Platform (DIP) facilitates collaboration with relevant authorities to combat these crimes effectively.
Reporting Suspicious Calls
To report suspicious calls via the Chakshu portal:
1. Visit the Sanchar Saathi website and navigate to Citizen Centric Services.
2. Opt for the Chakshu option and proceed with the reporting process.
3. Select the relevant fraud category, attach a screenshot, and provide essential details.
4. Input the mobile number, date, time, and submit the complaint after verification.
Reporting Suspicious Messages
To report suspicious messages:
1. Visit the Sanchar Saathi website and select Chakshu under Citizen Centric Services.
2. Choose SMS as the medium, select the fraud category, and attach a screenshot.
3. Provide details, including the type of SMS, and submit the complaint after verification.
Reporting Suspicious WhatsApp Communications
To report suspicious WhatsApp messages or calls:
1. Select WhatsApp as the medium from the Chakshu menu.
2. Choose the relevant fraud category, attach a screenshot, and specify the type of communication.
3. Enter pertinent details and submit the complaint after verification.
Types of Reports Accepted
Various fraudulent activities, such as KYC-related fraud, impersonation, fake helplines, online job scams, sextortion, and dissemination of malicious links, can be reported on the Chakshu portal.
FAQs
Can financial fraud or cyber crimes be reported on the Chakshu portal?
No, the Chakshu portal is dedicated to suspected fraudulent communications and does not handle financial fraud or cyber crimes. Victims of such crimes should report them to cybercrime authorities.
Is providing personal information necessary when filing a complaint on the Chakshu portal?
Yes, you need to provide your name and mobile number for verification purposes before filing a complaint on the Chakshu portal.
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